Product Knowledge Library

Sub-Zero/Wolf products can be purchased from your local authorized dealer. To find an authorized dealer in your area, go to the Showroom Locator and select "Dealers". Enter your zip code and desired mile radius and hit "Go" to get a list of local dealers in your area. The Locator will also supply you with your nearest Sub-Zero/Wolf Living Kitchen Showroom where you can experience our brands first hand. To find a Living Kitchen Showroom in your area, select "Regional Living Kitchen Showroom". Enter your zip code and desired mile radius and hit "Go" to find the name and location of the nearest Regional Living Kitchen Showroom.

We recommend vacuuming your condenser every 3 - 6 months. Cleaning the condenser is important for the overall operations of the unit including cooling functions. A dirty condenser may lead to warm temperatures in the refrigerator and freezer. It may also cause the unit to run excessively. It may contribute to condensation or frost inside of the compartments. If the condenser is not cleaned properly it may even cause premature failure of mechanical components in the unit. Condenser Cleaning - All Models Before cleaning the unit, shut the electricity off at the control panel. When you clean the condenser, wear gloves to avoid injury from the sharp condenser fins. Use a soft bristle brush and vacuum to remove dust and lint from the condenser. To avoid bending the condenser fins, be sure to vacuum in the direction of the fins, up and down. Clean the condenser every three to six months or sooner if you have pets. 600 Series Framed and Stainless Steel louvered grilles: First remove the grille screws located at the bottom of the grille. NOTE: These screws (Phillips head) are accessed with the doors open. Tilt the top of the grille forward and release the springs from behind the grille, then lift off. Overlay Panel Grille: To remove, lift up then pull out at the bottom and down to release from its mounting bracket. Models 601R, 601RG and 601F Louvered Grille: Remove the two black screws in the lowest louver of the grille. Tilt the bottom of the grille out and away. It will release from the top of the grille. Model 601RG Stainless Steel Grille: Remove in a similar fashion as the overlay grille panel. 700 Series All Units: At the bottom of the unit, remove the four screws holding the kick plate/grille in place. It will then slide forward, giving you access to the condenser area. 400 Series 424/424FS At the bottom of the unit, remove the screws holding the kick plate. The condenser is located behind. 427/427R: Remove the four screws holding the kick plate/grille in place. It will then slide forward, giving you access to the condenser area. 430: First remove the screws located at the bottom of the grille. NOTE: These screws (Phillips head) are accessed with the door open. Tilt the top of the grille forward and release the springs from behind the grille, then lift off. 200 Series 245, 249, 315W Remove the kick plate at the bottom of the unit, giving you access to the condenser area.

You can find a complete list of Sub-Zero and Wolf product specifications by clicking on the 'Spec Library' link at the bottom of every page. You can also visit any product page and go to the 'Specifications and Downloads' tab.

To receive an additional Use & Care Guide or Installation Guide, visit our Product Spec Lookup linked at the bottom of every page. Here you may download PDF versions of most Sub-Zero and Wolf products. You may also go to our online manual request form in our Constant Care section to select the Sub-Zero or Wolf manual you need. Please provide us with your complete shipping address.

Sub-Zero and Wolf parts can be ordered through the parts disitributor in your region. Visit the Constant Care page on our web site to find the location nearest you.

Classic and Platinum Stainless Steel finishes can be cleaned using a soft, non-abrasive stainless steel cleaner like Signature Polish.(Contact Customer Service for a free sample) Apply with a soft 100% lint free cloth. Carbon Stainless Steel can be cleaned with mild soap and water. To bring out the natural luster of all three finishes, lightly wipe the surface with a water dampened microfiber cloth, followed by a dry polishing chamois. All work should follow the direction of the grain, and better results are obtained by keeping the cloth in continuous contact with the metal.

Technical Service and Parts Manuals can be ordered at the Technical Service Literature document site - https://docstore.kinkos.com/subzero

Any of our dealers would be happy to assist you with obtaining prices for Sub-Zero and Wolf products. To find the Sub-Zero/Wolf Dealer nearest you, please visit the Showroom Locator page. Enter your zip code and desired mile radius for a listing of Dealers who can assist you with pricing questions.

To find a Sub-Zero/Wolf Factory Authorized Service Center, visit the Constant Care page on our web site. Enter your zip code and desired mile radius for a listing of Factory Authorized Service Centers

Do not place any cookware on oven floor, or use aluminum foil or other material to line the oven floor or side walls. Failure to adhere to this will permanently damage your porcelain.